Frequently Asked Questions
Common questions and answers...
How far in advance
should I book my event?
Friday, Saturday and Sunday
time slots fill up fast. To get the date and time you
want, it is advisable to book your event 2 months in
advance. However, we will always try to accommodate even
the most immediate need with an available time slot.
How do I book an
event?
You can request party
reservations on our website or you can call us to
discuss your needs so we can help you choose the perfect
party plan. We require a $75, non-refundable deposit at
the time of booking. This deposit is applied to the
party package price.
Will there be any
staff to supervise the kids in the play areas and party
rooms?
Yes, there will be Fun
Experts who will help supervise safe play in the arenas,
serve cake, food, beverages and clean up.
What are parties
like at IT'S MY PARTY?
When you arrive you will be
greeted by your Fun Expert who will remain with your
party for the entire duration. When guests arrive your
Fun Expert will give instructions
on how to have maximum fun with maximum safety at
It's My Party. Parents will be directed to the laptop on front desk to fill out a waiver if they did not do so from home. You will enter the play arenas at
your scheduled start time where the Incredible
Inflatable Fun begins. After 80 minutes in the play
arenas, your private party will be escorted to the
decorated party room to enjoy the food and beverages you
chose with your party package, all served by It's My
Party Fun Experts. Opening of presents will be
facilitated by your Fun Expert. When your party ends,
you will exit the party room and leave the clean up to
us.
Can I bring my own
food and decorations to my event?
Our party packages are all
inclusive. No hot outside food may be brought in. We do
allow you to bring one tray of cold food to accommodate
the few adult guests that may attend. We can provide
additional paper and plastic products at a nominal
charge. You can add additional Pizza and/or sandwiches, as well as beverages, to
any of our packages to accommodate these guests as well.
Our party rooms are already decorated. If you are
interested in a special theme for your party, you are welcome to bring themed paper products for your event.
Can I bring alcohol
to It's My Party?
No alcohol is allowed in our
facility.
Who is allowed to play on the equipment?
The equipment is designed for
ages 2 and up. Socks are required when using the
inflatables. All children must be accompanied by an
adult. Adults may play when accompanied by a child.
When should we arrive
for our party?
You should arrive approximately
10-15 minutes before your scheduled party time. We review our safety rules with
everyone before the party starts. The guests will enter
the play arenas at your scheduled party start time.
How many children may participate in a party?
Each of our Standard Party Plans is designed to accommodate a specific number of “child participants” along with your other invited guests. A limited number of additional participants can be added for an additional cost.
Our Standard Party Plans are limited to 30 “child participants” and a total of 40 “attendees”. The “attendees” comprise the total “child participants” and the other “invited guests” that attend. There will be additional charges for an event that exceeds the stated limits of our Standard Party Plans. Our goal is for you, the children and your invited guests to have a safe and comfortable experience.
If you wish to host a larger event or something other than one of our Standard Plans, It's My Party can offer you the use of both Arenas and both Party Rooms. We will work with you to design an affordable plan that will comfortably accommodate you, the participants and any adult guests that may attend.